"Our offices were growing fast and we were struggling to keep up with billing, credentialing, and AR internally. We shopped for a long time to find the right fit in an external billing and claims management partnership. OPS checked all of our boxes. The whole team at OPS has been excellent. They allow us to not have to worry about our finances as much and allow us to be able to focus more on excellent patient care. We highly recommend the OPS team!"
Brian R Eveland, OD
Ozarks, MO
"Choosing OPS was the best decision I made! With a growing practice and adding another doctor the billing was becoming overwhelming and time consuming. John and his team made it a seamless transition and even helped us upgrade our billing system. They work quickly and efficiently and are always available to answer questions. Laura has been a God send. Life is less stressful, thank you."
Beth Skiba, Business Mgr.
Alpena, MI
"The team at OPS has greatly improved my aging report and receipts collected. They are always available and willing to answer any questions. They are proactive and communicate with my team on a consistent basis. We have been satisfied clients for several years."
Korrie Lalim, OD
Santa Rosa Beach, FL
"John Newman is a trusted friend and knowledgeable resource. He and his team have made such a huge difference for my practice! Their consistently effective and thorough claims processing has greatly increased our third party claims collection and overall revenues while maintaining AR at very low levels, and freeing up key staff to other productive duties and services. Their expertise, accessibility, and responsiveness has been a huge asset to our daily operations, with a strong working relationship invested in our growth and invaluable to our ongoing success!"
Mitch Dobrzelewski, OD
DeWitt, MI
"John and the team at OPS are very knowledgeable and work nonstop to get claims to go through properly. They recently spent hours on our behalf working with a major insurance company that had system-wide errors rejecting all of our claims for no reason. They were able to resolve the issue and get all our backdated claims paid. I have confidence in their work and would recommend them to anyone."
Andrew Schmitzer, OD
Grand Ledge, MI
"OPS has been fantastic. They were able to clean up our AR quickly and efficiently. We love that we no longer have to worry about our AR. Our account rep, Renea, has been wonderful. She is "on top of it"! Thanks Renea and everyone at OPS!"
Gregory Greer, OD
Lakewood, WA
"OPS has been extremely valuable in helping us regain control of our claims submission, AR, and organization of front office staff...similar to a valuable accountant there is peace of mind in knowing that this area of private practice is being completed by experts. I highly recommend OPS to colleagues!"
A. Dennis Olmstead, OD
Charlotte, MI
"They have been successful in cleaning up the mess of delinquent claims caused by the previous systems and their errors. We are so thankful that we have finally solved this most important aspect of running our business by having this top level billing service on our team. John is honest, fair, and his team is thorough. They are relentless in recovering rejected and/or unpaid claims. Our anxiety concerning this portion of our business is now over."
Frank Rosenbaum, MD
Lansing, MI
"We love you and your team, personally one of the best billing companies I ever dealt with before and we appreciate that as a whole office!"
John Ochsenreither, OD
Buckingham, PA
"When it comes to billing services, no two are the same. Our office has used OPS for the past ten years and we can't sing their praises enough. John and his team have provided our office with a holistic approach to billing that has proven results. Many billing companies claims to do more than just submit your claims, but OPS works each and every claim, making sure to collect on any and all insurance dollars. Our collection rate remains at an industry level high because of their persistence and consistent delivery of great customer service. We look forward to continuing our billing relationship for years to come!"
Matt Maki, OD
Owosso, MI
"As a growing optometry practice spread across two states, the complexities of adding providers and new locations were beginning to be too much for our staff to keep track of. With the help of OPS, we were able to credential fourteen doctors across multiple locations and states with countless payers. As a result, our collection rate dramatically increased over the next year. Hiring OPS was one of the best decision our business has made."
Ryan Hiesterman, OD
Epic Vision Eye Centers, KS & MO
"Optometric Provider Solutions has improved our cash flow tremendously! We did the same amount of business during our first year with them, but our payments increased by 15 percent. OPS is friendly and always willing to answer our questions. We are so glad we chose them as our billing company.
Richard F. Rule, OD
Lansing, MI
"They are prompt in responses, professional in their services, and highly competent in a confusing sector of health care. They also happen to be really pleasant individuals to work with! I couldn't give a stronger recommendation."
Chad Linsley, OD
Mason, MI
"They have significantly decreased claim errors and the necessity of patient refunds while increasing revenues collected to all-time highs. They remain accessible for consultation and have been a distinct pleasure to work with."
Roger R. Seelye, OD
Owosso, MI